Poll shows widespread satisfaction with NHS across Hastings and Rother (9th October 2009)
More than 8 out of 10 local people are happy with the service they get from their local NHS.
That’s one of the findings of a poll, carried out by Ipsos MORI on behalf of the NHS, to find out what people living in the area served by NHS Hastings and Rother think about local health services.
Ipsos MORI asked a sample of 250 local people for their views, and the results show that:
• Over eight in ten (83%) Hastings and Rother residents agree that their local NHS is providing them with a good service
• Three in ten (31%) residents think health services in their area have improved over the past few years
The survey also found that:
85% of people were either very satisfied or fairly satisfied with their local doctor or GP practice, whilst 56% felt the same way about local NHS dentists
The top 3 health issues that Hastings and Rother residents believe require a fair amount or a lot of improvement are:
The organisation of hospitals so that sleeping areas and bathroom facilities are not
shared by men and women– 47%;
Cleanliness of hospitals – 46%;
Time spent waiting in accident and emergency (A&E) departments – 42%.
Mike Wood, Chief Executive of NHS Hastings and Rother says:
“These survey results are really encouraging as they show a rise in the number of people who are satisfied with the NHS in our area.
We will use the findings of this poll to help strengthen the work already underway to tackle the issues which people have flagged up as needing particular attention.
For example one of our main focuses is on eliminating mixed sex accommodation, with East Sussex Hospitals NHS Trust investing over £650,000 worth of funding into making further improvements.
The Trust has also recently invested over £100,000 in a state of the art hydrogen peroxide cleaning system to help the continuing drive for improved infection control.
We will also work to further improve in areas where we are already performing well.”